How Can We Help?

Please complete the form below and a member of our support team will review it and respond to you within 1-2 business days (8am to 6pm, ET, Monday-Friday).

  • Quick Tip! Did you know you can redeem a Living Material Coupon immediately on our website? Just visit, enter your coupon number, address, and delivery date, and we'll ship your materials!
  • Quick Tip! If you have questions about caring for your living materials, a comprehensive collection of living material care information (including instructions in PDF and video formats) can be found at
  • Quick Tip! If you need a quote and already have your desired items in a Shopping Cart, you can create a Shopping List from your cart and email that directly to our quotations department. Click Here for Full Instructions
  • Quick Tip! Please provide as much information as possible (including your account number, order number, details about products you may have questions about, etc.) so we can serve you faster!
  • Quick Tip! Please let us know as much about the product you need help with, including the type of product (e.g. electronic balance), its catalog number (e.g. 702010), and the specific question you have about the product. 
Do You Need a Quote?*
  • Quick Tip! You can create a Shopping Cart at and our website will send that directly to our International Sales department for a quote. Just select the "I'm shipping outside of the US..." option when you start Checkout. If you prefer to enter your details on this form instead, please fill it out completely and put the items you need quoted into the box below.
Your Name*
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